👨‍⚕️ Medical & Healthcare

Care for patients.
Not paperwork.

You became a healthcare professional to help people. Instead, you spend hours on scheduling, insurance forms, and follow-up calls. Proxi handles the admin so you can focus on what matters — patient care.

The pain points

Appointment scheduling chaos

Double bookings, no-shows, last-minute cancellations. Your front desk spends more time on the phone than helping patients in the clinic.

Patient follow-ups get missed

Post-treatment check-ins, test result notifications, medication reminders. When you're seeing 30 patients a day, follow-up calls don't happen.

Insurance paperwork is endless

Pre-authorisations, claim submissions, rejection appeals. Every insurer has different forms, different processes, different headaches.

Prescription and referral management

Tracking refills, coordinating with pharmacies, managing specialist referrals. Administrative tasks that pull you away from patient care.

How Proxi solves it

Smart appointment management

Your PA handles booking, rescheduling, and confirmations. Sends reminders to reduce no-shows. Fills cancellation slots from the waitlist.

Automated patient follow-ups

Post-visit check-ins sent on schedule. Test result notifications drafted for your review. Medication reminders that keep patients on track.

Insurance documentation support

Pre-auth requests drafted, claim forms prepared, rejection follow-ups tracked. Your PA handles the paperwork — you handle the patients.

Referral and prescription coordination

Specialist referral letters drafted, pharmacy coordination handled, refill schedules tracked. Less admin, more care.

A day with Proxi

Mrs. Tan cancelled her 2pm. Anyone on the waitlist?
Yes — Mr. Ahmad was waiting for a slot this week. I've offered him 2pm today. He confirmed. Updated your calendar. ✓
Send follow-up to all patients from Monday's clinic. Standard post-visit check-in.
Done. 12 patients contacted via WhatsApp with personalised check-in messages. I'll flag any responses that need your attention. ✓
Draft the pre-auth letter for the MRI referral — patient Lee Wei, AIA policy.
Drafted with patient details, clinical justification template, and AIA's required format. Ready for your review and signature. ✓

Important: Proxi provides administrative support only. It does not provide medical advice, diagnosis, or treatment recommendations. All clinical decisions remain with qualified healthcare professionals.

Ready to focus on patients, not paperwork?

Proxi — handle admin →Proxi Max — superhero mode →

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